{
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    "title": {
        "rendered": "Refund and Returns Policy"
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        "rendered": "<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-087ea40 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"087ea40\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-c54fc91 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"c54fc91\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ce06e4f e-con-full e-flex e-con e-child\" data-id=\"ce06e4f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6bb5742 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"6bb5742\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t<style>.elementor-element-6bb5742{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d79fa32 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"d79fa32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At Pure Life Medical Online Shop, customer satisfaction is important to us. If you receive an incorrect, damaged, or defective<br \/>item, we will review your request in accordance with the policy below.<\/p>\n<h2><strong>1. Return Eligibility<\/strong><\/h2>\n<p>Customers may request a return or exchange for eligible products within [7 \/ 14] days from the date of delivery, subject to the<br \/>following conditions: The item must be unused and in its original sealed packaging The item must be in resalable condition Proof<br \/>of purchase \/ invoice must be provided the return request must be submitted within the allowed return period<\/p>\n<h2><strong>2. Non-Returnable Items<\/strong><\/h2>\n<p>For hygiene, safety, and medical reasons, the following items may not be eligible for return or refund unless they are defective<br \/>or delivered incorrectly:<\/p>\n<p>Opened or used medical consumables Sterile items once opened Products with broken seals or damaged packaging caused after<br \/>deliver Items damaged due to misuse, improper storage, or customer handling Items damaged due to misuse, improper storage,<br \/>or customer handling Special-order or non-stock items, unless otherwise agreed<\/p>\n<h2><strong>3. Incorrect, Damaged, or Defective Products<\/strong><\/h2>\n<p>If you receive an incorrect, damaged, or defective product, please contact us within 48 hours of receiving the order and provide:<\/p>\n<p>\u2022 Order number \/ invoice copy Product details Clear photos showing the issue Brief explanation of the problem .<\/p>\n<p>After review, we may offer one of the following, depending on the case:<\/p>\n<p>\u2022 Replacement of the item Store credit Refund to the original payment method, where approved .<\/p>\n<h2><strong>4. Return Approval<\/strong><\/h2>\n<p>All returns are subject to inspection and approval by Pure Life Medical. We reserve the right to reject a return request if the<br \/>product does not meet the conditions of this policy.<\/p>\n<h2><strong>5. Refund Processing<\/strong><\/h2>\n<p>Approved refunds will be processed using the original payment method where possible. Refund processing times may vary<br \/>depending on the payment provider, bank, or card issuer.<\/p>\n<p>Shipping or delivery charges may not be refundable unless the return is due to our error or a defective\/incorrect item.<\/p>\n<h2><strong>6. Return Shipping<\/strong><\/h2>\n<p>If the return is due to an error by Pure Life Medical or a defective item, we may arrange return collection or cover the return<br \/>shipping cost where applicable.<\/p>\n<p>If the return is requested for other approved reasons, the customer may be responsible for return shipping charges unless<br \/>otherwise agreed.<\/p>\n<h2><strong>7. Contact for Returns<\/strong><\/h2>\n<p>To request a return or refund, please contact: Email: <a href=\"mailto:info@purelifemedic.com\">info@purelifemedic.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>",
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