Privacy Policy

At Pure Life Medical E-Commerce (“Pure Life Medical”, “we”, “our”, or “us”), we are committed to protecting the privacy and
security of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal
information when you visit our website, place an order, contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide to Us

When you place an order, register an account, contact us, or subscribe to our updates, we may collect:

Full name Mobile number / phone number Email address Delivery / billing address Company name ,Payment-related
information (processed securely through payment gateway providers) Order details and purchase history Any
information you provide through forms, WhatsApp, email, or customer support.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information such as:

IP address Browser type and device information Website usage data and browsing behavior Date and time of access
Pages viewed and actions taken on the website Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• To communicate regarding your orders, returns, deliveries, or account To comply with legal, regulatory, and
accounting requirements To confirm payments and manage transactions To detect fraud, misuse, or security issues

• To improve our website, products, and customer experience To improve our website, products, and customer
experience To process and deliver your orders To provide customer service and respond to your inquiries To send
promotional offers or updates, where permitted by law or with your consent

3. Payment Information

All payments made through our website are processed through secure third-party payment gateway providers. We do not store
full debit/credit card details on our servers unless explicitly stated and securely handled in accordance with applicable payment
security standards.

Payment information may be collected and processed by our payment service providers in accordance with their own privacy
and security policies.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted
third parties only where necessary for business operations, including Payment gateway providers and banks Courier and delivery
service providers IT service providers, hosting providers, and website support partners Regulatory authorities, government
bodies, or law enforcement when required by law Professional advisers such as auditors, legal advisers, or accountants where
necessary All such third parties are expected to handle your information securely and only for the purpose of providing the
relevant services.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, remember user preferences, and
enhance your shopping experience, Cookies may be used for: Website performance and analytics Shopping cart and checkout
functionality Remembering login or session preferences Marketing and advertising performance (if applicable) You may choose
to disable cookies through your browser settings; however, some website features may not function properly as a result.

6. Data Retention

We retain personal information only for as long as necessary for the purposes set out in this Privacy Policy, including Processing
and fulfilling orders Maintaining business and accounting records Handling returns, complaints, and warranty matters Complying
with legal, tax, and regulatory obligations Resolving disputes and enforcing our policies ,When personal data is no longer
required, we will take reasonable steps to securely delete or anonymize it.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access,
misuse, loss, disclosure, alteration, or destruction.

These measures may include Secure website hosting and SSL protection Restricted access to customer information Internal
confidentiality and access controls Secure payment processing through approved payment providers However, no online
transmission or storage system can be guaranteed to be 100% secure, and therefore we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you may have the right to Request access to the personal information we hold about you Request
correction of inaccurate or incomplete information Request deletion of your personal data where legally permissible Withdraw
consent for marketing communications Request restriction or objection to certain processing activities To exercise any of these
rights, please contact us using the contact details provided below.

9. Third-Party Links

Our website may contain links to third-party websites, payment providers, social media pages, or external services. We are not
responsible for the privacy practices or content of those third-party websites. We encourage users to review their privacy
policies separately.

10. Children’s Privacy

Our website and services are not intended for children without the involvement of a parent or guardian. We do not knowingly
collect personal information from children in violation of applicable laws.

11. International Transfers

If we use third-party service providers located outside Bahrain, your information may be processed or stored in other countries
for operational purposes. In such cases, we will take reasonable steps to ensure appropriate protection of your data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal obligations,
or service providers. Any updated version will be posted on this page with the revised effective date.

13. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information,
please contact us at:Pure Life Medical Email: info@purelifemedic.com